Atlassian Government Cloud Apps

Government teams can leverage SaaSJet apps in Atlassian Government Cloud (AGC) to improve collaboration, automate processes, and maintain compliance within a secure FedRAMP® Moderate-authorized environment.

Compliance & security

What AGC compliance means for us

Apps deployed in Atlassian Government Cloud operate inside Atlassian's FedRAMP® Moderate boundary - with strict access controls, U.S.-based data residency, and continuous compliance monitoring.

FedRAMP® Moderate boundary

SaaSJet apps operate within Atlassian's FedRAMP® Moderate ATO - no separate authorization required from your team.

U.S. data residency

All customer data processed and stored within Atlassian's U.S.-based government cloud infrastructure only.

U.S. persons only

Access to AGC instances is restricted to U.S. persons in strict accordance with federal security requirements.

Encryption at rest & in transit

All data is encrypted using Atlassian's government-grade security controls across every infrastructure layer.

Continuous monitoring

Atlassian Guard Standard is included with every AGC subscription for real-time visibility and threat detection.

NIST SP 800-53 controls

Evaluated against NIST Rev. 5 controls and independently verified by an accredited third-party assessment organization.

Apps for AGC

Atlassian Government Cloud Apps

All four SaaSJet apps are available in Atlassian Government Cloud - giving federal teams the visibility, tracking, and reporting tools they need without ever leaving the compliance boundary.

AGC-ready

Time in Status

Track how long Jira issues spend in each workflow status. Essential for SLA enforcement, audit trails, and reporting on process efficiency across government programs.

Cycle time and lead time reporting

Custom workflow status tracking

Export-ready compliance reports

View on Marketplace

AGC-ready

Issue History

Full audit log of every change made to a Jira issue, who changed what, when, and from which value. Built for agencies that require traceable, tamper-evident change records.

Field-level change history

User and timestamp for every edit

Audit-ready export formats

View on Marketplace

AGC-ready

SLA Time and Report

Define, track, and report on custom SLA policies in Jira. Helps government teams meet response time mandates and demonstrate compliance with service delivery standards.

Custom SLA policy builder

Breach alerts and escalation tracking

Agency-wide SLA performance dashboards

View on Marketplace

AGC-ready

Smart Forms

Build dynamic, conditional intake forms directly inside Jira. Standardize how requests, incidents, and procurement needs are captured, without routing data outside the AGC boundary.

Conditional logic and field validation

Standardized intake for any request type

No data leaves the AGC environment

View on Marketplace

Security architecture

How SaaSJet protects your data in AGC

Our apps are built with a security-first architecture aligned to the Atlassian AGC shared responsibility model.

Runs on Atlassian (RoA) signal

App data is hosted exclusively on Atlassian's secure cloud infrastructure - your agency retains full control over all data egress.

Built on Atlassian Forge

All SaaSJet AGC apps are built on the Forge platform - the required standard for any app operating inside the government cloud boundary.

No external data calls

Apps do not make requests to external systems or third-party services. All processing stays within Atlassian's managed infrastructure.

SOC 2 Type II Certified

Independently validated security controls designed to protect data integrity, confidentiality, and operational reliability.

Bug bounty program

Part of Atlassian’s security testing initiative focused on continuous vulnerability discovery and application protection.

AGC app authorization

What your security team will ask, and what we have ready

Government agencies are required to conduct a security assessment for each Marketplace app before installation. SaaSJet is fully prepared for that process.

Data storage location (U.S.-only)

Data segregation from non-AGC customers

External service data flow documentation

Encryption standards and key management

Incident response and vulnerability policy

Privacy & Security tab on Marketplace listing

Request partnership materials

Awards & Recognitions

Verified compliance and platform excellence credentials

Atlassian Platinum Marketplace Partner

Top-tier partner status recognizing product quality, reliability, and marketplace expertise.

Partner of the Year - Cloud Apps

Recognized for excellence in Cloud app innovation and customer impact.

Cloud Transformation Apps - Winner

Awarded for excellence in app architecture and enterprise innovation.

App Innovator Award Finalist

Recognized for innovation, modern cloud architecture, and app excellence.

Use cases

Who uses SaaSJet apps in government environments

Federal agencies, defense contractors, and public sector IT teams rely on SaaSJet to bring accountability and visibility to Jira workflows - inside the compliance boundary.

Federal civilian agencies

Track service request SLAs, audit issue history, and standardize intake across departments and programs.

Defense contractors

Enforce workflow compliance, log every change for CMMC and DFARS audits, and report on delivery timelines.

Federal healthcare

Monitor incident response SLAs and maintain tamper-evident records for HIPAA-adjacent government workflows.

Procurement & acquisition

Standardize acquisition request intake with Smart Forms and track approval cycle times from request to award.

Ready to deploy in your AGC environment?

Our team can walk you through app authorization, security documentation, and deployment - at no cost. Bring your security officer.

Request a demo

Frequently asked questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

Do SaaSJet apps require a separate FedRAMP authorization to be installed in AGC?

No. SaaSJet apps operate within Atlassian’s existing FedRAMP Moderate ATO boundary. Your agency does not need to initiate a separate authorization process, the apps inherit the compliance posture of the Atlassian Government Cloud environment they run in.

Can non-U.S. citizens or contractors access SaaSJet apps in the AGC environment?

No. Access to Atlassian Government Cloud instances is restricted to U.S. persons in accordance with federal security requirements

How does SaaSJet handle data encryption for government users?

All data processed by SaaSJet apps in Atlassian Government Cloud is encrypted in transit using TLS/SSL and encrypted at rest using Atlassian’s government-grade infrastructure controls. Because the apps are built on Atlassian Forge and follow the Runs on Atlassian (RoA) model, encryption is managed at the platform level, consistent with NIST SP 800-53 controls and Atlassian’s FedRAMP Moderate authorization.

Can SaaSJet apps be used by defense contractors operating under CMMC or DFARS requirements?

Yes. SaaSJet apps are well-suited for defense contractors who need to maintain audit-ready Jira workflows. Issue History provides tamper-evident change logs required for CMMC audit trails, Time in Status supports delivery timeline reporting, and Smart Forms standardizes intake for compliance-sensitive request types. While SaaSJet apps inherit the security posture of the AGC environment, contractors should confirm alignment with their specific CMMC level requirements with their compliance officer.

What is the difference between SaaSJet apps on Atlassian Cloud and SaaSJet apps in Atlassian Government Cloud?

The key difference is the infrastructure: AGC instances run within Atlassian’s FedRAMP Moderate-authorized boundary, with U.S.-only data residency, restricted access to U.S. persons, and additional compliance controls required for federal use.

Does SaaSJet store app data outside the AGC boundary?

No data is stored or processed outside the AGC environment, there are no external API calls, and all data remains within Atlassian’s U.S.-based government cloud infrastructure.