Category: Blog

How to increase your revenue with implementation of OLA and SLA in Jira

This article will explore service level management and how to benefit from the implementation of OLA and SLA in Jira. What is Service Level Management? 4 Key factors that influence customer experience SLA versus OLA: any difference? Increase your team efficiency with SLA Time and Report _______________________________________________________________ “Quality of services doesn’t meet my needs” — […]

SaaSJet Rebranding

Wind of change has brought a refreshed look for SaaSJet’s company this spring. We’ve launched a new brand identity and logo. Our team has decided on rebranding to bring more meaningfulness and provide unification between all of our products. The renewed design aligns stronger with our company mission and ambitions. Every step we take is to […]

Issue History article

Have you ever had situations where you need to know when and what changes have occurred with tasks in Jira? Need to view the tasks’ archive change log in the project or for a specific user? If so, this article will come in handy.

Do you want to control all the tickets that are delayed in their solution? We have upgraded our add-on Time Between Statuses with functions that will help our users to be informed about workflow bottlenecks.