Customer Success Story: Hancom
Hancom, South Korea’s leading office software provider, significantly boosted its work efficiency and accelerated AI-driven business expansion. This transformation was made possible through a fully integrated Atlassian collaboration system. In this post, we explore how Hancom successfully built and optimized its system.
Challenge
Hancom required a shift from on-premise tools to cloud based solutions while maintaining seamless service continuity. Additionally, optimizing internal collaboration and productivity was also crucial, as inefficient workflows and scattered tools hindered agility and innovation.
Solution
To address these challenges, Hancom leveraged Atlassian’s cloud-based SaaS solutions, supported by specialized cloud migration services. Migration process was structured in six-step migration process: Assessment, Consulting, Test migration, Full migration, and Post-migration stabilization.
Furthermore, Hancom adopted key Atlassian Marketplace apps to optimize their Atlassian products. The apps they used are as follows:
- Flexible Space Navigation for improved content accessibility in Confluence.
- Flexible User License for automated license management, reducing costs.
- Diagramming App for simplified system visualization.
- Google Calendar Integration App for streamlined scheduling and teamwork.
How Hancom got better!
Hancom successfully transitioned to a secure and scalable cloud environment, ensuring uninterrupted service and immediate access to the latest AI-powered features. The structured migration minimized risks, enhanced system reliability, and positioned Hancom for future growth with a cloud-first approach.
By leveraging Atlassian Marketplace apps, Hancom significantly improved internal collaboration, reduced repetitive manual tasks, and enhanced workflow efficiency. Notably, Flexible User License helped Hancom optimize licenses and reduce costs by up to 36%.
Customer Testimonial
“With professional technical services, we have successfully integrated apps within our Atlassian collaboration system. The ‘Flexible User License’ app, in particular, enhances administrative convenience by providing a dashboard that displays the number of active users and remaining licenses at a glance. Additionally, ‘Flexible Space Navigation’ improves user satisfaction by making it easier to find content in Confluence.”
– Jung So-mi, Principal Researcher at Hancom
“By utilizing Atlassian solutions, we have significantly improved internal collaboration, enabling faster communication and information sharing among employees. This has also contributed greatly to expanding our AI-driven business and accelerating product development.”
– A Hancom Official
Key Takeaways
- Atlassian cloud migration enables a secure and scalable cloud environment.
- Atlassian Marketplace apps extend and enhance Atlassian’s functionality.
- Specifically, the Flexible User License app helps reduce costs by up to 36%.