Time in Status in Jira: Reports, Average Time & How to Track

Time in Status in Jira is one of the most important metrics to understand how your workflow is actually performing. It shows how long issues are in a particular stage and where work is getting stuck.

Also known as status time or time spent in status, this metric helps your team spot bottlenecks, improve cycle time, and optimize the execution process.

In this article, we’ll take a closer look at what time in status in Jira means, how to measure it, and how to analyze the report to improve team efficiency.

👉 Looking for a ready-made solution? The Time in Status add-on for Jira helps you automatically track time issues spent in statuses and generate reports without manual effort.

What Is Time in Status in Jira?

Time in Status in Jira measures the time an issue spends in each workflow status based on its transitions.

Instead of the standard total time spent, this metric determines the time spent in stages such as To Do, In Progress, Review, and others.

Such detailed analytics provides a clearer view of how work moves through each stage.

How to Get a Time in Status Report in Jira?

Natively, Jira does not provide a time in status report, but there are several options for getting it (from more complex to simpler):

1. Export the issue history. You can see in the history of a particular issue when it entered and left a certain status, then manually calculate how long it stayed in each status. This approach is often impractical and only makes sense when you need to check a few issues.
2. Pull data via the Jira API or from the Jira Cloud/DC database. These approaches allow you to get the history of issue changes, but they require engineering effort and ongoing maintenance.
3. Apps from the Atlassian Marketplace (practical solution). The easiest way to get a time in status report in Jira is to use a marketplace app. For example, Time in Status by SaaSJet automatically generates time in status reports, as well as other time-based reports that help improve team efficiency with just a few clicks.

Let’s take a look at these different types of reports below.

7 Time in Status Reports

Time in Status plugin provides you with 7 types of reports: Time in Status, Assignee Time, Average Time, Status Entrance Date, Time in Status per Date, Status and Transition Count.

The main purpose of this add-on is to generate data about time in status. The following reports provide different insights into the time spent in each status. Let’s take a closer look at how each of them can be used in practice.

Time in Status

The Time in Status report helps you determine how long each issue stays in different Jira statuses. With this report, users can monitor the current status of an issue and the total time it has spent across all statuses, as well as add custom fields via the column manager.

In order to see even more relevant data in the Time in Status report, you can choose one of the multi-calendars (available for all reports). Thus, you’ll have the precise data on the team you want to get more efficient and improve their performance.

The additional feature of this report is that here you can monitor Lead time and Cycle time by setting a Status group. 

Assignee Time in Status

Report Assignee Time calculates the time that a particular team member was assigned to the issue. Also, with this report, the admin can create custom groups. For example, if you have two teams to support L1 and L2, you can customize each column by adding a user group for each team.

Average Time in Status

This report calculates the average time issues spend in each status during a specific period. Moreover, users can calculate the average cycle and lead time using the status group feature.

The Average Time in Status report also allows you to compare data across different time intervals: hourly, daily, weekly, monthly, and quarterly. To get a high-level overview of average time in Jira statuses, it is convenient to view this report as a chart (pie, bar, or area charts).

Time in Status per Date

The Time in Status per Date report shows the total time an issue has spent in a particular status on a specific date. The main advantage of this report is that it provides an overall view of the total time spent across all statuses within the selected time period.

Status Entrance Date

Shows the date and time when each issue first entered each status.

Status and Transition Count

The Status Count report calculates how many times an issue has been in each status, while the Transition Count report shows how many times an issue has moved between statuses.

Together, these reports provide a more precise view of your workflow when monitoring processes in your projects.

You can export all reports as XLSX or CSV files and dive deeper into analysis to support better business decisions.

Additional Features for Time in Status Analysis

Chart Reports (visual analysis)

You can view and control multi-tasking projects at a glance using one of our main features – the Charts view (Pie, Bar, and Area).

It cuts you the wearisome process of importing the data and building charts manually. With Time in status charts, this information is always one click away. And at any time, you can quickly monitor and evaluate the current situation, dynamics, and tendency for operational decisions and actions.

To share charts with your colleagues or customers, just download them in a suitable format for you, such as PNG, JPEG, or PDF. Then send it to them as an attachment with some positive notes. Also, you can use graphs in presentations to save time and avoid unnecessary work.

Pivot Table (deep analysis)

With Pivot Table View you’ll get more functions for report analysis. You can monitor time for any issue fields and any combination of issue attributes. Math functions (Average, Min/Max, Median, Count, Sum, etc) are available to manipulate the data you need.

Issue View Panel (quick insights)

This tool allows you to immediately view data about the time in status in the taskbar without entering the application. The special feature of this panel is that the data can be estimated here not only from the stats but also from the graphic image. Besides the Time in Status report, you can get Average Time in Status, Status, and Transition Count reports. Moreover, here you can configure Metrics and Calendar options.

Jira Time in Status Gadget

The gadget lets you monitor customized reports from the app on the Jira dashboard. All add-on reports are available at this gadget, and you can control time in status data in the Issue List or the Chart View.

Conclusion

The Time in Status report is a very valuable metric for understanding how work moves through your workflow and where delays occur.

With this Jira report, you can identify bottlenecks and improve team efficiency.

👉 Try Time in Status for Jira with a free trial and start optimizing your workflow today.