Smart Forms for Jira

Unify Jira request intake across every team, workflow, and channel. Build dynamic Jira forms, external customer request forms, approvals, and internal intake forms that capture clean, structured data, turn submissions into work items to power workflows across Jira, JSM, JWM, and Jira Product Discovery.
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How to configure Jira Form?

Create Jira Forms easily

Build dynamic Jira form using a wide list of Form Elements:

  • checkboxes,
  • dropdowns,
  • attachments, etc.

Customize the form style, layout, show questions based on selected answers, and auto-populate form element from existing Jira fields

It is an easy way to no-code dynamic form creation.

Share Form in- and out of Jira

Collect requests from any source and turn them into Jira work items.

Add forms to Jira items automatically or manually, share them via external links, embed them on websites or Confluence pages, and let customers submit requests without Jira access.

Once submitted, form data can create a new work item with mapped fields, so your team gets structured request details and can start working right away.

Smart Forms for Jira lets teams share forms beyond Jira, collect customer requests, and automatically create Jira work items from submitted form data.
Smart Forms for Jira auto-attaches forms to work items, shares forms through Jira Automation triggers, updates Jira fields with form values, and displays response analytics.

Use Smart Forms with Jira in automation

Auto-attach forms to work items, share form links on Jira Automation triggers, pre-fill forms answers using URL parameters or Jira Smart Values and use submitted form values to trigger workflows.
Collect feedback, NPS, approvals, or request details, then track response trends in a visual dashboard.

Design branded external forms with validations

Collect cleaner Jira requests with external forms that validate user input before submission.
– Use regex rules to check email domains, required formats and mark fields as required.
– Use hidden fields to pass parameters invisible to users

Smart Forms for Jira external form showing regex email validation, required fields, attachment upload, custom submission message, and QR code sharing.
Smart Forms for Jira pre-fills form fields with employee name, email, and department using URL parameters.

Pull Jira data to form responses

Pre-fill Jira form answers with URL parameters to pass user or issue data directly into form element to prevent errors, and give users a faster, cleaner experience.

Add Multiple form & Update Jira Work Items

Add several forms or checklists to your task and keep Jira work items updated.
Capture structured data directly inside any task, request, or issue update work item status after submission to move workflow forward.

Smart Forms for Jira collects external product ideas and creates fully populated Jira Product Discovery entries with mapped fields.

Jira Product Discovery Forms

Turn every customer or stakeholder idea into a ready-to-prioritize Jira Product Discovery entry.

Smart Forms for Jira captures feedback outside Jira, creates ideas and maps responses to JPD fields to give product teams clean, complete data from the start.

Analyze and Export Jira Form Responses

Review every Jira form response in one place, track associated work items, and export submissions to PDF or Excel for reporting, sharing, or audits.

Smart Forms for Jira response dashboard with individual submissions, associated work items, and export options for PDF and Excel.

Visual aid to walk you through our product

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Create Jira Dynamic Forms

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Forms SaaS FAQ

What are Smart Jira Forms?

Forms & Checklists for Jira Cloud is an intuitive plug-in for collecting data, feedback and requests even from external users.

How to add a Jira custom forms to the Issue?

You can add forms automatically or manually. To add the form manually, go to the existing Jira issue where you need it. Find and select Forms for the Jira add-on. Select the form to display in the task.

Do you have an alternative solution?

If you need a tool to improve business process management, try out BPM. The add-on allows to build approval workflow with conditions, Forms, Checklists and other options.

And if you need to create recurring Jira tasks with a checklist, learn more about Recurring Checklists and Report add-on.

Do you collect customer`s data?

SaaSJet doesn’t store any customer data, excluding hashed customer IDs and add-on configs. Everything is processed interactively and displayed to end-users. We use application internal logs, but without customer-related data, including only details about requests performance/status/error code.

How can we help you?

Find out how this add-on can be tailored to your team or project.

Arrange a demo call with the SaaSJet product manager to find the best solution for your case.

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