Time in Status for Jira Cloud

Get the status duration reports with the top-rated add-on for Jira Cloud
Time in Status for Jira Cloud
This app is a part of the Marketplace Bug Bounty Program. Learn more
SaaSJet has completed the Atlassian Security Self-Assessment Program. Learn more
SaaSJet is Atlassian Silver solution partner

Generate time management reports for Jira issues

All Status Duration Data in One Place

Get all Jira Time in Status Data in One Place

Monitor the employee productivity and overall project efficiency:

  • how long it takes an assignee to complete a task
  • where a process blockage exists
  • when an assignee started the work
  • what the time spent on all issues for a specific project is
  • when tasks were turned to completion

Visualize Data for Quick Analysis

  • Discover trends, risks, and opportunities with Time in Status graphical view.
  • It’s a rapid way to keep your team informed.
  • 3 types of charts are available: Pie, Bar, and Area chart.
Time in Status for Jira Cloud
Time in Status for Jira Cloud

Analyze Stronger with a Flexible Pivot Setup

Create customizable reports with Pivot table view

  • Set any combination of issue attributes.
  • Get data in numerical or % perspective
  • Use Min/Max, Average, Median, Count, Sum math functions
More features


Time in Status, Assignee Time, Average Time, Status Entrance Date, Time in Status per Date, Status Count, Transition Count.

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Pivot Table View, Charts, Cycle and Lead time by Status Grouping, Gadget for Jira Dashboard, Data on the Issue View Panel, Multiple Calendars, Export

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If you have questions, feature suggestion, or need some help email us at [email protected]
First Response Time ≤ 4 hours

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Watch our Video

Frequently asked questions

We now have an FAQ list that we hope will help you answer some of the more common ones.
I'm the user of Time In Status for JIRA Cloud. But can't find
its Gadget on the dashboard. How can I use it?

You need to update the addon to the new version. Please go to Manage Apps and update your current version of Time in Status for Jira Cloud app.
For help with updating, look at the instruction about how to update the add-on.

Can I export report data to Excel file, and then, apply formulas
to the time values?

Selecting Decimal formats during export enables using mathematical formulas and chart building in Excel or Google Spreadsheets.

Could you implement new features to the main functionality
of the add-on?

Yes, we are open to creating custom reports. Describe the case and functionality you need and send it to us at [email protected]. We will get in touch with you and discuss all the details.

I came across your add-on and was wondering if there is a
way to calculate the SLA of the tickets that are already closed
in Jira Service Desk?

Use our addon “SLA Time and Report” for this purpose.

Can I use your add-on for subtasks in Jira Cloud?

Yes, we support all types of tasks including subtasks.

Why can't I set status groups?

Pay attention to the type of report you have selected, because Status Groups are available only for a limited list of reports:

  • Time in status
  • Average time
  • Status count
  • Time in status per date

You can manage the User Groups only by using the Assignee Time report.

Do you store customer data from the customer Atlassian instance?

We don’t store any customer data in our infrastructure excluding hacked customer id and add-on configs. Everything is processed interactively and displayed to end-users. We use application internal logs, but without customer-related data, include only details about requests performance/status/error code.

Why I can view only the limited list of statuses at the
column manager?

At the column manager settings, you can select only those statuses which are included in filters you have selected before (Project, Assignee, Sprint, etc.). So if you need to view time data about statuses that are not shown, select other the option for issue list filtering.

Is your add-on compatible with Jira Service Desk to calculate the time in status?

Yes, add-on supports both Jira Cloud and Jira service desk for the time in status calculations.

We have noticed that when exporting the report to Excel, the
Jira issues with no activity appear on a dash. Is there any
way to configure the empty values to have “0” instead “-“?

These signs have different meanings.
“0” means the issue has been staying in such status, but because of a short time (less 1 min), time is not specified and equal to 0.
“-“  means the issue has not been staying in this status, but it includes the project flow.

Why can't I use a token you've sent me?

The main reason is that token hasn’t updated the license expiration date in time. So you need to do the following:

  • Click on ‘Stop trial’ (unsubscribe from the addon);
  • Enter a token (the terms must be updated from the moment of entering a free token per month).

We also prepared a short video, which will help you to do the same. Enjoy watching! (smile)

We want to provide access to this plugin to a limited set of people within our organization. In this case, will pricing be applicable to the number of Jira accounts in our organization
or to a limited set of people whom we want to provide this access?

According to Jira pricing, we’re unable to manage the price relative to the number of actual users. Atlassian offers discounts for the annual subscription, so you can pay less in that way.

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See what people saying about us
Dino Tius

Easy to use

Easy to use and provides useful information that I was looking for. I reported a bug and it was addressed and fixed within 24 hours
kevin shine

Assistance was brilliant

I have logged few tickets for support and so far my suggestions have been reviewed and worked on so I am very happy to say the team here are reviewing customer feedback and acting on it. I also logged a bug and the turn around time to get assistance was brilliant.
Uma Sanjeevi

Next level

Time in Status is a great addon for JIRA - next level .. I have been using this plug if for my Value Stream Map view of my e2e delivery process. Very powerful data if you do use the jira board correctly.
Nick D

Excellent support

This plug-in works very well. I've also found the technical support from SaaSJet to be excellent: they were very quick to respond and eager to help.
Mikel Vizcay

Very useful

Great addon, very useful for KPI purposes. After some testing, we found some pros and improvements:
- Pros: very useful information for reporting and KPIs management.
Rosa Wells

Best time reporting app

The best time reporting app for Jira. It helps find problem areas in the workflow that need more attention. Additionally, the support team is helpful and fast.
Tim Kelly

Nicely configurable

Great to get visibility of how issues and features are being processed. Nicely configurable.
Duncan Nisbet

Incredibly useful add-on

Incredibly useful add-on for retrieving ``hidden`` data in Jira.
I'm using the add on to obtain the data I need for tracking Throughput, Cycle Time & WiP.
Julio Alberto Gonzales Heredia

Excellent support

Very quick response for issue tickets
Jeffrey Koors

Value to our understanding of flow

Time in Status has provided great value to our understanding of flow through given cycle center states in delivery flow. Upon some confusion on my behalf, I filed a support request where SaaSJet was quick to respond and collaborated well with me to rectify the issue I was having.
How can we help you?
Find out how Time in Status can be tailored to your team or project:
  • Arrange a call with our experts to find the best solution for your case 
  • Watch the plugin in action without installing it – check out its demo version.
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Report better with Time in Status for Jira Cloud