Welcome to SaaSJet

Apps for Skyrocketing Efficiency

Project management solutions for Jira users

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Our Profession Team

Products

Time in Status for Jira Cloud

Generate a variety of time reports for your issues

Measure the time has been spent in a specific status
Get an easy graphical view on your data
Extract the data for further processes

SLA Time and Report

Create and track your SLAs for issues in Jira Cloud

Add custom SLA timers to the issues
Specify statuses as a trigger to start/stop SLA
Сhoose timer output data format you prefer

Issue History

Shows all the changes that have been made in issues

Keep track of all issue updates
View how issues are following the workflow
Apply custom date range to filter results

View full list of add-ons developed by our team

Manage your projects better with our solutions

Monitor

Project KPIs
Your workflow dynamics
Every team member progress

Identify

Ways to minimize delays
Problems facing your business
Instruments for controls and audits

Increase

Team productivity
Business profitability
Data-driven decision making

They trust us

See what people are saying about our solutions

Dino Tius

Easy to use

Easy to use and provides useful information that I was looking for. I reported a bug and it was addressed and fixed within 24 hours

5.0

Colin Brown

Exactly what we were looking for

This was exactly what we were looking for, Service Desk style SLA reporting, but in the standard JIRA interface.

5.0

Nick D

Excellent support

This plug-in works very well. I've also found the technical support from SaaSJet to be excellent: they were very quick to respond and eager to help.

5.0

Shahebaaz Shaikh

Useful plugin

This is a really good and useful plugin to track slas in JIRA cloud, Also exporting it to spreadsheets work.

5.0

Duncan Nisbet

Incredibly useful add-on

Incredibly useful add-on for retrieving ``hidden`` data in Jira.
I'm using the add on to obtain the data I need for tracking Throughput, Cycle Time & WiP.

4.0

Tom Marsland

Gives all the data we need

Nice plug-in! It gives all the data we need. Easy to use and quick support.

5.0

Elise Brancheau

Great solution

SLA Time and Report is a great solution for those who want set and track service-level agreements for all projects.
We are satisfied with it regarding functionality, cost advantage, and support.

5.0

Steven Fisher

Solves a real problem

SLA Time and report solves a real problem of SLAs tracking for JSM and JSW projects. The support team is fast and responsible.

5.0

Blog

5 Tips on Process Optimization for Remote Team Work in Jira

July 15, 2021

Zoryana

Remote agile teams face several challenges in simplifying processes and enhancing collaboration on the heels of increasing customer demands. One [...]