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Welcome to SaaSJet

Apps for Skyrocketing Efficiency

Project management solutions for Jira users
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Apps for Skyrocketing Efficiency


Active Installations


Apps for Jira


Our Profession Team

Time in Status for Jira Cloud

Generate a variety of time reports for your issues

  • Measure the time has been spent in a specific status
  • Get an easy graphical view on your data
  • Extract the data for further processes
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All Status Duration Data in One Place
SLA Time and Report

SLA Time and Report

Create and track your SLAs for issues in Jira Cloud

  • Add custom SLA timers to the issues
  • Specify statuses as a trigger to start/stop SLA
  • Сhoose timer output data format you prefer
Read more

Issue History

Shows all the changes that have been made in issues

  • Keep track of all issue updates
  • View how issues are following the workflow
  • Apply custom date range to filter results
Read more
Issue History

View full list of add-ons developed by our team

Manage your projects better with our solutions

Monitor Project KPIs


Project KPIs
Your workflow dynamics
Every team member progress

Identify Ways to minimize delays


Ways to minimize delays
Problems facing your business
Instruments for controls and audits

Increase Team productivity


Team productivity
Business profitability
Data-driven decision making

They trust us
See what people say about our solutions
Dino Tius

Easy to use

Easy to use and provides useful information that I was looking for. I reported a bug and it was addressed and fixed within 24 hours
Colin Brown

Exactly what we were looking for

This was exactly what we were looking for, Service Desk style SLA reporting, but in the standard JIRA interface.
Nick D

Excellent support

This plug-in works very well. I've also found the technical support from SaaSJet to be excellent: they were very quick to respond and eager to help.
Shahebaaz Shaikh

Useful plugin

This is a really good and useful plugin to track slas in JIRA cloud, Also exporting it to spreadsheets work.
Duncan Nisbet

Incredibly useful add-on

Incredibly useful add-on for retrieving ``hidden`` data in Jira.
I'm using the add on to obtain the data I need for tracking Throughput, Cycle Time & WiP.
Tom Marsland

Gives all the data we need

Nice plug-in! It gives all the data we need. Easy to use and quick support.
Elise Brancheau

Great solution

SLA Time and Report is a great solution for those who want set and track service-level agreements for all projects.
We are satisfied with it regarding functionality, cost advantage, and support.
Steven Fisher

Solves a real problem

SLA Time and report solves a real problem of SLAs tracking for JSM and JSW projects. The support team is fast and responsible.
How to optimize business processes in Jira
BPM for Jira Cloud: How to optimize business processes in Jira

Have you ever calculated how much cost and effort do you waste doing the same thing repeatedly? The Anatomy of Work Index research says that employees spend nearly 60% of their time on “work about work”.

How to organize HR Processes in Jira using BPM?
How to organize HR Processes in Jira using BPM?

Tired of dealing with lots of paperwork and struggling with administrative bothers? 
As you may know, Jira has recently released Business Type projects that involve all kinds of business units, – such as HR, Finance, Sales, etc. 
As an Atlassian Vendor, we’d like to propose Business Process Manager, a quality-of-life add-on we released a few months ago.

2 ways of tracking SLA time in Jira Cloud
2 ways of tracking SLA time in Jira Cloud

When we talk about increasing your team’s productivity, good organization and proper time management are essential. As a result, it will boost customer trust and business profitability.
Setting service level agreements (SLAs) for how quickly you respond to client problems will help your team stay on track. Let’s look at how to set and report SLA for Jira users.

How to set up Employee Onboarding in Jira
How to set up Employee Onboarding in Jira Cloud

How was your first day on the job? The organization must successfully organize both the onboarding and integration processes to receive a favorable response. According to statistics, within the first 54 days at a new job, a new employee solves about 54 activities. When a new hire knows in which direction to go, it’s effective.

We’d love to hear from you

Whether you have a suggestion on how to improve our products
or a question about plugins/add-ons, featured, pricing, demo or anything else
Contact Us