SLA Time and Report

Set, track and report time to SLA for issues not only for
Jira Core and Software but for tickets from Jira Service Desk.

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Why SLA Time and Report is the best Jira plugin for your team?

Jira SLA track time


Configure criteria of SLA timer, calendar, and multi-cycle option. Set up SLA time goals, including highlights and automation action.

Both App and Project Custom fields can be used to track time to SLA.


Achieve customers’ objectives you promised by outlining what each functional IT department will need to undertake to accomplish support tasks and fulfill SLA

jira service desk sla setup
jira sla reporting


You may find out where the customer experience needs to be improved by looking at data concerning exceeded, met, and in-progress issues in SLA reports.

Trusted by 200+ clients

It is reputable for us to help customers manage their SLA trackers efficiently.

Watch Video to Get Know all SLA Time and Report Features

More features

Report customization

Customize your SLA Report according to your SLA goals

Jira Custom Fields

Keep track of your SLAs with the Target date and Status of the SLA goals in Jira Custom Fields

Issue panel control

Monitor the process of spending time and SLA time data to each ticket on Issue Tab

Need help?

Check our documentation or request a demo call

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